
Frequently asked questions.
General Questions
What is Curated Carriers?
Curated Carriers is a private jet charter service that offers tailored, luxury travel experiences to over 15,000 aircrafts and 5,000+ destinations worldwide.
How does Curated Carriers work?
We act as your personal aviation consultant, connecting you with the best charter carriers to provide seamless, personalized air travel. Simply provide your travel details, and we’ll handle everything from flight bookings to ground services.
How does flying with Curated Carriers compare to commercial airlines?
Flying with Curated Carriers means more flexibility, comfort, and privacy. You get to choose your aircraft, fly on your schedule, and enjoy a more direct and efficient travel experience with less hassle and no long security lines.
Do I need a membership to use Curated Carriers?
No membership is required to book flights with Curated Carriers. We offer customized services for each client based on their individual needs and preferences.
Booking & Pricing
How do I book a flight with Curated Carriers?
You can book a flight by contacting us directly via phone, email, or through our website. We’ll walk you through the booking process, provide a customized quote, and finalize your flight details.
What factors affect the price of a private flight?
The price of a private flight is influenced by factors such as aircraft type, flight distance, duration, airport fees, crew costs, and additional services like catering or ground transportation.
What is Curated Carriers' cancellation policy?
Our cancellation policy is outlined in the specific Charter Quote provided. Cancellation fees may apply depending on the timing of your cancellation and the terms set by the carrier. Please review the details in your Charter Quote for exact terms.
What are empty leg flights and how can I book them?
Empty leg flights are flights that occur when an aircraft needs to return to its base after completing a one-way trip. These flights can offer significant savings and are available for booking if the timing and route fit your travel plans.
How far in advance should I book a private flight?
While we can arrange flights on short notice, we recommend booking at least 48 hours in advance to ensure aircraft availability and optimal pricing. For peak travel periods or large groups, we suggest booking several weeks in advance.
Can I change my flight details after booking?
Yes, changes can be made, but any adjustments to your itinerary may incur additional costs depending on the timing and nature of the change. We will work with you to accommodate your new requirements and provide updated pricing.
Aircraft & Services
What types of aircraft are available through Curated Carriers?
We have access to a wide range of aircraft, including light jets, mid-size jets, heavy jets, turboprops, and helicopters. We will recommend the best aircraft based on your travel needs, group size, and destination.
How many passengers can fly on a private jet?
The number of passengers varies by aircraft type. Our aircraft range from small jets seating 4-6 passengers to larger jets accommodating up to 18 passengers or more.
What additional services does Curated Carriers offer?
We offer a full range of luxury services, including in-flight catering, ground transportation, concierge services, Wi-Fi, and more. We can also accommodate specific needs such as pet-friendly flights and personalized amenities.
Can I bring my pet on a private flight?
Yes, pets are welcome on private flights. We ensure that your furry companion is comfortable and safe throughout the journey. Please inform us ahead of time about your pet’s travel requirements.
Is in-flight catering included in the price?
In-flight catering is available as part of the service, and we can customize the menu based on your preferences. Catering costs are typically additional, but we’ll provide details in your Charter Quote.
Safety & Experience
What safety standards do Curated Carriers aircraft meet?
All our aircraft comply with FAA regulations and meet the highest safety standards. We only work with carriers who are Wyvern-certified and ARGUS-rated to ensure top-notch safety and operational excellence.
Which airports can I use with Curated Carriers?
With Curated Carriers, you have access to thousands of private airports, heliports, and fixed-base carriers (FBOs) worldwide. We can arrange flights to and from major airports, private terminals, or more convenient, smaller airports closer to your destination.
What should I expect on the day of my flight?
On the day of your flight, you can expect a smooth and efficient experience. We’ll provide you with a dedicated team to assist with boarding, ensure you have access to premium services, and make sure your flight meets your highest expectations.
Still have questions?
Our team is ready to assist you with any additional questions or special requests. Feel free to contact us via email or phone for personalized assistance.